Interpreting Services

Private Interpreting Services for Personal Appointments

A qualified, discreet interpreter for your own appointments, from a meeting with your solicitor to a private medical consultation.

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Private interpreting services are interpreting booked by you, for your own appointment, rather than by an employer or a public body. If you have an important meeting and English is not your first language, a private interpreter sits in with you and makes sure you follow every word and can say exactly what you mean. You do not need an account or a company behind you to book one.

Prism Linguistics arranges private interpreters across the UK in more than 300 languages, in person or on the phone. The setting may be more personal than a courtroom or a conference, but the interpreter is just as qualified, and the confidentiality is just as tight. It is the same network behind our wider interpreting services, simply booked by an individual instead of an organisation.

Booking a personal interpreter when you are not a business

Most people who ring us about a personal interpreter are facing one appointment where a misunderstanding would matter. They want to walk in knowing they will understand what is said, and walk out knowing they were understood. Arranging it is simple: tell us the language, the date, the place and roughly what the appointment is about, and we quote a fixed price.

You will not be asked for a purchase order number or a framework code. Those exist on the public sector side of our work and they are not your problem. What we do ask for is enough detail to send the right person, because an interpreter who is excellent at a bank meeting is not automatically the right choice for a difficult hospital conversation.

An interpreter for a private medical appointment

Health is the most common reason people book privately: a consultation with a specialist, a second opinion, a conversation about a diagnosis or a treatment plan you cannot afford to half-follow. Clinicians speak quickly and use words that do not travel well between languages, and nodding along is easy to do and hard to undo later.

An interpreter in the room lets you ask the question you actually wanted to ask. Tell us the specialism when you book, since a cardiology appointment and a mental health assessment call for different experience. One thing worth knowing: if an NHS trust is arranging the appointment, the trust usually books the interpreter itself, so ask them before paying for one yourself.

An interpreter for a solicitor meeting or document signing

Wills, divorce and family matters, immigration advice, a dispute with a landlord, a statement to be signed. Legal English is difficult even for native speakers, and a solicitor is advising you on the basis of what they think you told them. An interpreter makes both directions accurate, and most firms are glad you brought one.

The same applies to signing documents in front of a notary or solicitor, where you need to know exactly what you are agreeing to before your signature goes on it. We interpret at those appointments. We do not provide or arrange the notarisation itself, and we would not pretend otherwise. If a document also needs to be translated into English for the firm or the court, that is our certified translation service rather than an interpreting booking.

An interpreter for a wedding, registrar appointment or ceremony

Register offices often require an independent interpreter at a notice of marriage appointment when one party does not speak English well, and they will usually not accept a relative for that role. The registrar needs to be satisfied that the person understands the declarations they are making, which is exactly what an independent professional is there to demonstrate.

We also cover the ceremony itself, along with citizenship ceremonies and funerals. These are occasions rather than meetings, and the interpreter's job is to be present, accurate and almost invisible. Book early: Saturdays in summer go quickly.

An interpreter for a property purchase or a bank meeting

Buying a home in the UK involves a run of conversations that each assume you followed the last one: the estate agent, the mortgage adviser, the survey, the conveyancer, then completion. This is not the moment to guess at the difference between leasehold and freehold, or between fixed and tracker. The same goes for opening an account or a session with a financial adviser. An interpreter keeps you on equal terms with the person across the desk, but will not advise you on the deal, and you should be wary of any interpreter who tries to.

What we are asked for

Family and personal appointments we cover most often

Legal and solicitor meetings

Wills, divorce and family matters, property, immigration advice and other meetings with a solicitor or adviser.

Private medical appointments

Private consultations, second opinions and discussions about treatment, where understanding every detail matters.

Document signing

Interpreting when you sign legal documents in front of a notary or solicitor, so you know what you are agreeing to.

Registrar and weddings

Notice of marriage appointments and ceremonies at a register office, where an independent interpreter is often required.

Property matters

Viewings, estate agent meetings, mortgage appointments and completion, when buying or renting a home.

School and family meetings

Parents' evenings, admissions and SEN reviews, and family meetings where everyone needs to follow the same conversation.

Discretion and confidentiality for personal matters

Personal appointments are personal. Every interpreter we send has signed a non-disclosure agreement, and nothing said during your appointment is repeated or recorded. Your contact details and the reason for your booking are handled in line with UK GDPR and seen only by the small team arranging the interpreter.

If you live in a community where a lot of people know each other and speak your language, say so when you book. It is a reasonable thing to raise, we hear it often, and we can send someone from further afield. The interpreter's job is to relay accurately and completely what each side says. They will not give you advice, take sides or speak for you. The decisions stay yours.

In person or by telephone for a personal appointment?

In-person interpreting suits anything long, emotional or paper-heavy: a diagnosis, a will, a completion meeting with forms on the table. You get body language, and the interpreter can see who is speaking and what is being pointed at. Our face-to-face interpreting page goes into the detail.

For a ten-minute call to a surgery, an insurer or a landlord, telephone interpreting is quicker and cheaper, billed by the minute with no travel and no minimum on most calls. Video interpreting sits between the two, useful when the appointment is remote but you still want faces on screen. If someone in the family is Deaf we provide British Sign Language interpreters, and a large multilingual event is conference interpreting. Not sure? Describe the appointment and we will tell you which is sensible, including when the cheaper option is the right one.

What it costs, and why there is a minimum booking

In-person interpreting is priced by the hour, with travel where the venue is not near the interpreter, and there is a minimum booking of normally two hours. People sometimes find that odd for a forty-minute appointment. The reason is simple: the interpreter has blocked out that part of their day, turned down other work and travelled to you, and appointments overrun more often than they finish early.

The rest is language, notice and timing. A widely spoken language booked a week ahead in a city sits at the cheaper end; a rare language at a weekend an hour outside town does not. Telephone interpreting avoids most of that, being billed by the minute. Indicative UK ranges are on our pricing page, and we give you a fixed figure through the quote form before you commit to anything.

If you have never booked one before

How to book a private interpreter, and what happens on the day

Nothing here is complicated, but people ask us these questions all the time, so here is the whole thing in order.

  1. 1

    Tell us five things

    The language and, if it matters, the dialect or country. The date and start time. The address. Roughly how long it will last. What kind of appointment it is. That is enough for a price. Use the quote form or call +44 (0) 20 3880 6688.

  2. 2

    We confirm a price and an interpreter

    You get a fixed cost including any travel before you agree to anything, then the interpreter's first name and their qualifications. Payment is arranged in advance for private bookings.

  3. 3

    On the day

    Meet the interpreter a few minutes early, outside the room if you can. Say what the appointment is about and mention any names or terms likely to come up. Then speak normally, to the other person rather than to the interpreter, in ordinary-length sentences.

  4. 4

    What the interpreter will and will not do

    They interpret everything said, in both directions, without adding, softening or leaving anything out. They will not advise you, fill in forms, witness documents, or answer for you. If you want something explained, ask the professional in front of you and the interpreter will relay the answer.

Languages we cover for personal bookings

More than 300. A Polish interpreter for a mortgage meeting in Manchester and a Romanian interpreter for a registrar appointment are routine bookings, as is interpreting in Urdu for a private consultation. Rarer languages are perfectly doable, they just need more notice and there may be fewer interpreters within travelling distance. Ask early and we will tell you the realistic options, including whether telephone would serve you better on the day.

Questions people ask

Private interpreting FAQs

Can an individual book an interpreter, or only organisations?
Anyone can book. Private interpreting is for individuals and families who need an interpreter for their own appointment, such as a meeting with a solicitor, a private medical consultation or a visit to a notary. You do not need to be a company or a public body, and there is no account to open.
What kinds of personal appointments do you cover?
Common ones include solicitor and legal meetings, private medical and dental appointments, notary and document-signing visits, registrar appointments and weddings, property viewings and completions, and meetings with banks, schools or immigration advisers. If your appointment is not on that list, just ask.
Can I ask a family member to interpret instead?
You can, and for something informal it is fine. For anything that carries consequences it is a poor idea. A relative may soften bad news, skip a detail they find embarrassing, or simply not know the terminology. Many solicitors, clinicians and registrars will also decline to proceed with a family member interpreting, because the record needs to show an independent professional was used.
Will my appointment be kept confidential?
Yes. Every interpreter works under a signed non-disclosure agreement, and anything said during your appointment stays private. We handle your details in line with UK GDPR and never discuss one client's matter with anyone else.
How much does private interpreting cost?
It depends on the language, the location, how long the appointment will take and how much notice you give. In-person bookings are charged by the hour with a minimum, normally two hours, because the interpreter is holding that part of their day for you and travelling to you. Telephone interpreting is charged by the minute and works out cheaper for a short call. Indicative UK ranges are on our pricing page, and we confirm a fixed price before you commit.
How quickly can you arrange an interpreter for a personal appointment?
For a widely spoken language in a large UK city we can often cover an in-person appointment within a few hours. For rarer languages, or for a town without a local interpreter, we ask for 24 to 48 hours where possible. Telephone interpreting can usually be arranged the same day. Tell us your date and we will say honestly what is achievable.
Can the same interpreter come to more than one appointment?
Where we can, yes. If your matter runs across several appointments, keeping the same interpreter means you do not have to explain your situation again each time. Let us know it is an ongoing matter and we will try to arrange that.

Have an appointment coming up?

Tell us the language, the date and what the appointment is for. We will arrange a qualified, discreet interpreter and give you a clear price first.